Privacy Policy

Introduction
At Mountain Vacations, we believe that it is extremely important to protect the privacy of our customers. We are providing this privacy policy to help you better understand the ways in which your personal information is gathered and used on the www.MountainVacations.com website.

Mountain Vacations is wholly owned by The Mark Travel Corporation. The Mark Travel Corporation and its affiliated technology and marketing agencies, and travel agency distributors, gather, store, and process the information from the Mountain Vacations website. They help Mountain Vacations use customer information to create and distribute products, specials, promotions, and website features for our customers Mountain Vacations, The Mark Travel Corporation, and their affiliated technology and marketing agencies, and travel agency distributors (hereafter "Mountain Vacations") will not sell or share your personally identifiable information with any third party company or agency without your permission.

If you have any comments or questions regarding this privacy statement, please contact Mountain Vacations via our online Customer Service.

Information Mountain Vacations Collects
The Mountain Vacations website collects customer information in a number of ways: when you sign up to receive emails, when your book online using the Mountain Vacations online booking form or when you fill out a Customer Service request. The types of information collected on these pages are:

  • Customer Name
  • Traveling Companion Name
  • Mailing Address
  • Email Address
  • Telephone Number
  • Credit/Debit Card Information
  • Reservation Number
  • Age Range
  • Gender
  • Destination Information Desired
  • Other Information Desired
  • Travel Habits

How Your Information Is Used
The information you supply when you book a vacation online is used to process and complete your online order. Mountain Vacations does not share this information with any outside parties except to the extent necessary to process your order (for example, credit card authorizations). Information you submit for the purposes of online bookings will not be used to subscribe you for the email guest book unless you specifically opt-in for the email guestbook by checking the appropriate box on the online booking form.

The information you supply when you send in a Customer Service request is used to assist you with your request. It may also be used to help Mountain Vacations review and improve its products, promotions, and customer service.

Information collected through some/all of the methods listed above may be used by Mountain Vacations to improve products, processes and customer service. Mountain Vacations may also use some/all of the information to create customer mailing lists and may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Mountain Vacations for its own marketing and promotional efforts, and will not be sold or shared with any third parties.

Mountain Vacations may also use non-identifying or aggregate information to improve our website, track promotional success, and/or to share website usage information with our hotel, airline or other business affiliates. This information may include number of page views, visitor sessions, session length, hits, number of unique visitors, browser type, number of visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all of this information is shared with our business affiliates, but some aggregate numbers such as page views on a particular page during a particular time frame may be shared. However, no personally identifiable information about you will be shared with any third party.

Mountain Vacations use of IP Addresses and Cookies
Mountain Vacations uses cookies to track visitors to our site. Mountain Vacations gathers the number of unique visitors as well as the number of page views each visitor makes. The information is used for promotional and marketing purposes only and in the compilation of web usage reports. The reports generated do not recognize any information specific to your location, or anything specific to your individual machine. Cookies are tiny files that are placed on the hard drive of your computer. Cookies do not extract private or personal information from your computer.

Mountain Vacations Commitment to Information Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, there are appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use SSL (Secure Socket Layers) to encrypt and protect your personal information. We understand that this is vital in the exchange of credit card and password information.

Mountain Vacations Commitment to Child Privacy
Protecting the privacy of children is very important to Mountain Vacations. Mountain Vacations does not collect or maintain information from our website from those known to be under 13 years of age. No part of our website is designed to attract anyone under the age of 13. When online bookings are made, the ages of children traveling with an adult are collected so that the appropriate hotel room and pricing can be chosen for the reservation. The lowest age range specified on the guestbook sign up form is "18 and under."

How to Access or Update Your Information
You can access the personally identifiable information you submitted when you made an online reservation by viewing your password-protected reservation. You will be asked to enter both your reservation number and your password. It is the responsibility of the password holder to take reasonable precautions to protect his/her own password. Do not tell anyone your password or write your password down where it can be viewed by others.

Information you submit through any of the online methods, including online booking, may be used to create customer mailing lists. Mountain Vacations may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Mountain Vacations for its own marketing and promotional efforts, and will not be sold or shared with any third parties.

Opt-In Information
Information you submit through any of the online methods, including online booking, may be used to create customer mailing lists. Mountain Vacations may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Mountain Vacations for its own marketing and promotional efforts, and will not be sold or shared with any third parties.

Notification of Changes to Mountain Vacations Information-Use Policies
If at some future date, Mountain Vacations determines that it will change the manner in which it uses the information it collects on the website, you will be notified at least 30 days prior to Mountain Vacations making the change. Information collected prior to any information-use changes would be managed according to the Privacy Policy in place at the time it was collected. Only new information collected online would be subject to any new information-use policies.

How to Contact Mountain Vacations
If you have any questions or comments regarding the Mountain Vacations privacy policy, please contact Mountain Vacations via our online Customer Service.

Updated: December, 2009

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